Thank you for visiting our website.  Having your home repainted or repaired should be a pleasant experience from start to finish.  Please take the time to do a litte homework and hire the best contractor for the job.  While the argument is often "you get what you pay for," many customers end up disappointed and frustrated because they took the lowest bid.  A legitimate contractor will offer the best value and service at a reasonable price and guarantee the work.  Please ask yourself the following 11 questions before you hire a contractor.

• Is the contractor you're dealing with insured?
  
  A paint contractor should carry two types of insurance.  The first type is general liability insurance.   The MININUM requirement should be one million dollars of general liability insurance.  Your contractor should also carry a workers compensation policy on employees.  Failure to check for the existence of these two basic policies could open you up to the potential for liability in the event of an accident.  The contractor should either be be able to produce an insurance certificate of give you the name and number of the insurance carrier and the policy numbers.
  
  
  
• Does the paint contractor have a list of references or a portfolio to demonstrate his ability to successfully complete the project you have planned?
  
  If not, can he give you the names to call for references?  Any legitimate contractor will come highly recommended.  The existence of a portfolio will demonstrate his need for order and committment to quality.
  
  
  
• Did the contractor supply you with a detailed written proposal outlining the work to be done?
  
  If not, how will you ever get what you are paying for?  A written proposal should say exactly what is to be done, outlining the basic procedures to provide the quality you expect.
  
  
  
• In the proposal, did the contractor tell you what type and brand of material they plan to use on your project?
  
  There is a big difference between "contractor grade" material and top of the line paints.  BEWARE: A lot of contractors use the cheap stuff to save money, or so they think.  Always demand the best quality paints for your project.  Top quality material is easier to apply, covers better, and lasts longer than the cheaper grade material and simply does not cost that much more.  Always remember that the biggest expense for the contractor is the labor, not the material.
  
  
  
• Is the preparation work outlined in the proposal?
  
  The preparation work can be as much as 3/4 of any given job, but the preparation has everthing to do with the lifespan of the paint.  A job site should be cleaned, sanded, caulked, and puttied as needed so that the new finish will be smooth and adhere properly.
  
  
  
• Do the weather conditions allow the work to be done in the timeframe the contractor proposes to complete the work>
  
  
  
  
  
• Is the contractor willing to listen to your wants and needs, or is he just trying to sell you a paint job?
  
  This may sound odd, but I believe a contractor should be a good listener first and salesman second.  This is the only way to provide the outstanding quality and service you deserve.  After all, you are the one paying the bill.  Please don't let anyone sell you something you don't want or need.
  
  
  
• Is the contractor prepared on the first visit to provide you with the color charts and proposal you require to make a decision?
  
  This should tell you a lot about dependability.  In special situations, a contractor may need to do a little research to provide you with the best coating for the job.  In ordinary situations, they should be able to specify the proper material that is of quality to make your project last.
  
  
  
• Does the paint crew appear neat and professional?
  
  If the workers are not neat and clean, you will probably have a difficult time getting a high quality job regardless of how much you pay.  The norm for the industry is "professionals" wear clean whites.
  
  
  
• What is your feeling about these individuals?
  
  Sometimes a first impression is the most accurate one.
  
  
  
• Does the contractor guarantee his work?
  
  At the Painting Pros, we offer a 100% no risk guarantee.  If you are unhappy with any certain area of your paint job, we will repaint that area for free.  We have been in Omaha for 14 years and will be here to service our customers for life.
  
  
  

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